Overview
If AccuRIP Emerald is unable to print correctly, or if print jobs stall, misprint, or fail to output entirely, the most common cause on macOS is the printer being installed using Apple AirPrint instead of the genuine printer driver.
This article walks through how to remove an incorrect AirPrint-based driver and properly install the correct printer driver so AccuRIP Emerald can communicate with the printer as intended.
Symptoms of an Incorrect AirPrint Driver
Users experiencing one or more of the following are likely using an AirPrint driver:
- AccuRIP Emerald sends jobs but nothing prints
- Jobs appear to process but never output
- Incorrect ink usage or missing INKS toggle options in AccuRIP Emerald
- Printer appears multiple times in macOS
- Printer "Kind" shows AirPrint or Bonjour instead of a genuine printer driver
Step 1: Close AccuRIP Emerald
Before making any printer changes, fully quit AccuRIP Emerald. This prevents macOS from caching incorrect driver information.
Step 2: Remove the Existing Printer Driver
- Open System Settings → Printers & Scanners
- Select your printer model (example: Epson SC‑T3100x)
- Click Remove Printer
This clears the existing (likely AirPrint-based) installation.
Step 3: Install the Genuine Printer Driver
Download and install the official printer driver for your printer model from the printer manufacturer's support site. Run the installer fully before continuing.
⚠️ Do not rely on macOS's automatic driver selection.
Step 4: Add the Printer Using the Correct Driver
Return to System Settings → Printers & Scanners and click Add Printer.
When the printer list appears:
- Select the printer entry that matches your printer model
- Avoid entries listed only as Bonjour or AirPrint
Driver Selection (Critical Step)
At the bottom of the Add Printer window:
- Click Use
- Select Select Software…
- Choose the printer model you are using (example: Epson SC‑T3100x)
- Click OK, then Add
This ensures the genuine printer driver is installed instead of AirPrint.
What the Printer Should Look Like When Installed Correctly
Once added, select the printer and confirm:
- Kind: Matches printer model (example: Epson SC‑T3100x)
- Driver Version: Displays a driver version number
If AirPrint is shown here, the driver is still incorrect.
Step 5: Relaunch AccuRIP Emerald and Verify Settings
- Open AccuRIP Emerald
- Set your film size as needed
- Navigate to INKS and select ink setup (Select Tank or Auto ABI)
- Click Apply
You should now be able to print normally without errors.
Summary
AccuRIP Emerald requires a genuine printer driver, not AirPrint. Installing via AirPrint is the leading cause of macOS printing issues with AccuRIP. By removing the incorrect driver, installing Epson’s genuine printer driver, and manually selecting the correct driver during setup, AccuRIP Emerald will print reliably and as expected.
Comments
Article is closed for comments.