Submit a request

Aim to include as much information and detail in your request as possible to reduce delays between replies

Your email address

First and Last Name

Email Verification

Enter a valid email address. Check Spam and Junk folders for responses if you do not see them in your main email folder.

Company

Subject of Message

Improve your resolve time. Enter a descriptive title.

Serial/Activation Code

Serial numbers will be located in your My Account. Running a trial, put "Trial".

Message

Improve your resolve time. Enter complete details regarding issue.

Compatible Operating System

Printer Model VERY IMPORTANT

Example: Epson Artisan 1430, Canon iX6820, Epson T3170x, Etc...

Printer Connection

Inkjet Ink Brand

Inkjet Ink Brand used in printer

Inkjet Film Brand

Inkjet Film Brand used with printer

Graphics program used to print

Sep Studio, Illustrator, DRAW, Photoshop..include version.

Closest Support Description

Select closest description from drop-down list.

Attachments(optional)

Add file or drop files here