Submit a request

Aim to include as much information and detail in your request as possible to reduce delays between replies

Your email address

Subject of Message

Improve your resolve time. Enter a descriptive title.

Message

Improve your resolve time. Enter complete details regarding issue.

Printer Connection

Compatible Operating System

Graphics program used to print

Sep Studio, Illustrator, DRAW, Photoshop..include version.

Printer Model VERY IMPORTANT

Example: Epson Artisan 1430, Canon iX6820, Epson T3170x, Etc...

Email Verification

Enter a valid email address. Check Spam and Junk folders for responses if you do not see them in your main email folder.

First and Last Name

Company

Closest Support Description

Select closest description from drop-down list.

Serial/Activation Code

Serial numbers will be located in your My Account. Running a trial, put "Trial".

Inkjet Ink Brand

Inkjet Ink Brand used in printer

Inkjet Film Brand

Inkjet Film Brand used with printer

Attachments(optional)

Add file or drop files here